CAREERS: DIRECTOR, ACCOUNT MANAGEMENT
IRIS.TV is the world's leading video data platform. Founded in 2013, our mission is to connect and activate video data from any source to power better consumer experiences and business outcomes.
At IRIS.TV, we help our customers and partners maximize the value of their investment in video. Our privacy-first, neutral video data platform provides the leading media, data, advertising, and marketing companies with seamless ingestion, enrichment, and activation of video data.
We're in the business of creating more valuable and enjoyable streaming video experiences for everyone. Because when great storytelling and journalism thrives, so too does our culture and communities.
We're growing our world-class team and we'd like to meet you.
Our values
We see a world where consumers, brands, and publishers are aligned - with more engaged audiences, fewer wasted impressions, greater respect for privacy, and better results for all stakeholders.
InnovationWe're building the future of video and transforming the way video data is shared with the entire marketplace. From our products to our people, innovation is a core tenet of our business.
TrustWe've engineered an open ecosystem that enables anyone investing in video to unlock the power of their data. And it's all built on a foundation of trust and transparency with our partners and customers.
Impact-OrientedThe bottom line is our top priority. We've built our entire platform to deliver measurable business outcomes with frictionless, flexible technology solutions.
Privacy & SecurityWe put privacy and data security first. Our solutions are built to solve problems in a post-cookie world, elevating video-level data while being fully compliant with global privacy laws.
The Role
IRIS.TV is looking for a Director of Account Management in New York, Chicago or Los Angeles. This is an individual contributor role reporting directly to the SVP of Business Development where you will be responsible for growing revenue and adoption of IRIS-enabled™ inventory with our existing platforms and data partners.
You will be the daily point of contact once a new data partner or platform is signed and will provide day to day support of the partnership with a goal of increasing adoption throughout the organizations.
The Director of Account Management has a proven track record of driving adoption of data driven strategies in the ad tech ecosystem. The ideal candidate will be a true consultative business partner with their clients, and will have the ability to understand client challenges, and skillfully connect those specific problems with existing IRIS.TV product offerings.
Candidates should be well-versed in Connected TV, data, private market places (PMPs) and programmatic advertising technologies, with a passion for growing partnerships through client education, collaboration and creative thinking. Candidates will work closely with the operations deal to ensure deals are set up and running as expected as well as with our technical account management (TAM) team for new client onboarding.
Candidates will have demonstrated a record of progressive responsibility and accomplishments in digital media technology, and will have superior knowledge of all facets of account management with a focus on revenue generation.
Candidates will be responsible for supporting existing data partners and platforms to help enable them to increase usage by understanding each partner's business. Creating an action plan, prioritizing accounts, running playbooks, co pitching as needed and activating campaigns with the world's largest agencies and brands.
Location
New York, Chicago, and Los Angeles are preferred - willing to consider remote.
Responsibilities
Develop and nurture client relationships, serving as a trusted advisor by gaining comprehensive insights into their businesses and delivering tailored solutions to meet their objectives effectively.- Collaborate with internal teams as well as clients to help drive advertiser performance and account growth.
- Position and maintain IRIS.TV as a thought leader in the CTV space.
- Hit ambitious outreach KPI's and generate a deep relationship with our Data partner and platform sales teams.
- Superior analytical skills and a firm grasp of customers needs to ensure successful outcomes with the use of our platform.
- Become a subject matter expert on contextual video PMP's, and effectively penetrate strategic accounts to drive activations.
- Explore creative ways to frame partnerships based on our clients needs.
- Work cross-functionally, internally and externally, with a variety of stakeholders to propose new and unique ways to leverage our platform.
- Maintain accurate records in CRM to properly forecast and achieve individual monthly/quarterly/yearly revenue goals and contribute towards team goals.
- Attend webinars, thought leadership sessions and industry events (e.g. CES, Programmatic IO, MediaPost, IAB) to maintain your industry knowledge.
- Travel as needed to customer sites, trade shows, and events across the United States.
Qualifications
- In-depth knowledge of digital advertising technologies, including where and how different types of data are applied in programmatic Video and CTV between DSP's and SSP's.
- Motivated team player who consistently strives to exceed goals and push revenue expectations.
- Comfortable taking ownership of projects and showcasing key accomplishments.
- Strives for continued learning opportunities to build upon craft.
- Proven track record of success, and has consistently met or exceeded quota and expectations.
- Ability to work individually and collaboratively, with the ability to work under pressure and multitask in a fast-paced start-up environment.
- Ability to accept feedback and constructive critique positively and implement change to improve performance.
- Self-Starter with excellent time management skills and ability to multitask and reprioritize independently.
- Consultative selling skills with the ability to anticipate and overcome concerns by positioning value propositions in relation to client needs.
- Detail-oriented, responsive to deadlines, ability to juggle multiple tasks and prioritize appropriately.
- Strong critical thinking and problem solving skills. Technical understanding of how the programmatic ecosystem works.
- Excellent verbal/written communication skills, powerpoint and presentation skills required.
- Ability to exceed multiple OKRs concurrently (client retention, up-sell/cross-sell, new vs expansion, etc.).
Education Requirement
- Bachelor's Degree
Experience Requirement
- 4-6 years experience in a programmatic ad tech role. Ideal candidates will have experience with programmatic buying, PMPs, data driven media campaigns and knowledge of the CTV space and agency connections.
Compensation, Benefits, and Perks (US)
- Competitive compensation, quarterly bonus & equity options.
- US-401K to help you save for the future.
- Flexible work hours, plus open vacation & sick time.
- Paid Parental Leave.
- Competitive health benefits, including medical, dental, and vision benefits.
- Robust paid time off, company holidays, personal days and sick days.
- Fully remote working, with occasional travel, once it is safe to do so.
- Virtual company events and (optional) in-person celebrations.
- Virtual monthly team building events and weekly all-hands mindfulness sessions.
- Anniversary recognition and achievement awards.
- An inclusive culture where best-in-class diversity is a natural byproduct of how we treat each other every day.
Our Values
IRIS.TV is hiring candidates who are:
- Curious and able to solve complex problems.
- Kind and optimistic (High EQ, able to maintain positive attitude and grit).
- Excellent work ethic with a self starter, get-it-done mentality.
- Self aware with an understanding of their own strengths and weaknesses—and how that fits into a team.
- Integrity, strong moral principles to do the right thing for all parties.
- Empathic, strong teamwork and problem solving abilities.
- Confident, they know how to disagree and challenge ideas with direct compassion.
Note: The Fair Labor Standards Act (FLSA) is a federal labor law of general and nationwide application, including Overtime, Minimum Wages, Child Labor Protections, and the Equal Pay Act. This role is a FLSA exempt role.
IRIS.TV offers a fun and engaging work environment with very talented co-workers. We are committed to building a diverse, equitable and inclusive workforce. IRIS.TV is an equal opportunity employer; we welcome and consider qualified applicants regardless of gender identity or expression, sexual orientation, race, color, religion, age, national origin, ancestry, citizenship, marital status, pregnancy status, physical or mental disability, medical condition, genetic information, veteran status, or any other status protected under federal, state, or local law. Members of communities historically underrepresented in tech are encouraged to apply.
Apply here
